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(July, 2001)
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Summary and Introduction
Sections 1.1-1.2
1.1 What are Business Development Services? 1.2 The Need for Subsidy
Section 2 Examples
Section 2 Examples(cont'd)
Sections 3.1-3.3
3.1. When should impact be assessed ? 3.2. By whom should impact be assessed ? 3.3. At what level should impact be assessed
Sections 3.4-3.6
3.4. What are the measures of impact ? 3.5. Return on Investment 3.6. Baseline Data
Sections 3.7-3.9
3.7 Quantitative, Qualitative or Participative? 3.8. The assessment of client poverty 3.9. Control groups, and the isolation of effects
Summary and Guidelines
Key Documents and Bibliography
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